WordPress / WooCommerce plugin for Zeni Chatbot

The Zeni Chatbot plugin for WordPress (and WooCommerce when active) gives you two things:

  1. Knowledge links — ready URLs for Zeni Knowledge Bases.
  2. Show bot — the chat widget on your site.

Easy install (recommended)

  1. In Zeni open Knowledge Bases and download WordPress / WooCommerce plugin (ZIP).
  2. In WordPress go to Plugins → Add New → Upload Plugin.
  3. Choose zeni-chatbot-wordpress.zip, click Install Now, then Activate.
  4. Open Settings → Zeni Chatbot.

Knowledge links

  1. On the settings page, copy the Catalog URL.
  2. In Zeni open Knowledge Bases, create or edit a base, and paste the URL into the XML URL field.
  3. Click Index when you are ready.

Catalog includes published posts and pages. If WooCommerce is active, it also includes products.

If WooCommerce is active, an Orders URL appears too. It contains customer data — use it only on a private Knowledge Base.

URLs require the token. Do not share it publicly. Optional filters: &modified=YYYYMMDDHHMMSS, &lang=xx (catalog).

If you already use the old PHP exporter, you can keep it. When you want, replace the XML URL with the plugin Knowledge link.

Show bot

  1. In Zeni open the Widget tab and copy your widget API key.
  2. In WordPress enable Show bot, paste the API key, and save.

The widget loads from https://chat.sbzsystems.com. If you already pasted the script into your theme, disable one of the two so the bot does not load twice.