Generate an API key, copy the embed code, and verify the widget on a real page of your website.

  • Generate the widget API key: In the Widget tab, generate the API key and save it before copying your embed code.
  • Embed code: Copy the generated script tag and place it before the closing </body> tag on your website.
  • Team chat access: From the account button, open Users, create employee usernames and passwords, then share the team login link. Employees sign in and open the internal full-page chatbot. They can enable or disable accounts, reset passwords, and delete employees later. Employees cannot access the admin panel. Website embed still uses the widget API key — not employee logins.
  • Appearance in embed: Use the Include Appearance Settings in Widget option if you want the embed script to carry your saved colors and visual settings.
  • Language in embed: You can force a specific language in the embed settings, or leave it on auto-detect.
  • Automatic page context: The loader sends the current page URL to the chat system. This helps with routing and allowed-domain checks.
  • Recommended go-live test: After embedding, open a real page on your site, confirm the widget loads, confirm the correct language appears, and ask 3 to 5 realistic customer questions.

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