Issuing Credit Notes
It is important that when issuing a credit invoice (non-associated type 5.2), you do not enter the full Contract Identifier from the original invoice. Instead, you should only keep the first part before the slash symbol | and the number 1, 2, or 3 depending on what was used in the original invoice.
Before pressing Save 💾, in the “Company Name” field, right-click and select the B2G field.
If we were issuing a credit invoice based on the example below, we would need to enter the value 3|.
The process of issuing a credit invoice is the same as issuing a standard invoice.
Click here for detailed instructions on how to issue a credit note in EMDI Commercial Management.