SBZ Staff help

  • Post category:SBZ staff

SBZ Staff helps you record attendance and request leave.
This guide is for employees.

  1. Sign in

    • Open the sign-in page.
    • Enter the Company VAT number, your Employee VAT number, and your Password.
    • Optionally select Remember me on this device.
    • Tap Sign in.

    If the account is pending, wait for approval. If it is active, the Dashboard opens. If it was rejected or is disabled, you cannot sign in — talk to your administrator.

    • If you forgot your password, tap Forgot password (Employee). Enter the company VAT number and your employee VAT number. A temporary password is sent to your account email.
    • If you do not have an account yet, you can tap Register as employee (your administrator must approve you).

  2. Staff roles

    Role What you can do
    Employee You see a personal QR, request leave, and update your profile. You clock attendance at the company QR station.
    Online Employee You request leave and update your profile. You use Check-In, Start Break, End Break, and Check-Out from the Dashboard (without scanning a QR).

  3. Dashboard

    After sign-in, the Dashboard opens. There you see:

    • Today Statistics — Check-In, Check-Out, Break (used / limit / remaining), Annual Leaves (used / quota / remaining).
    • Weekly Attendance — date, from, to.
    • Menu: Dashboard, Leaves, Settings.

    If you are an Employee, the Dashboard also shows your personal QR. You can save it to your device. If the QR is not ready yet, wait or update your VAT number in Settings.
    If you are an Online Employee, you see quick attendance buttons instead of a QR.

  4. Scanning at the QR station (Employee)

    At the workplace there is a station (phone, tablet, or computer).

    1. Scan your personal QR with the camera (or type AFM or AMKA).
    2. The system records four steps in order: Check-In → Break Start → Break End → Check-Out.
    3. At check-out you can optionally add a reason (for example end of shift).
    4. If an error appears, read it. It often means the previous step is still open (for example an open break) or that you already checked out today.

  5. Clocking from your phone or computer (Online Employee)

    On the Dashboard tap in the correct order:

    • Check-In — start of work,
    • Start Break / End Break — break start and end,
    • Check-Out — end of work.

    Before Check-Out, end the break first if it is still open. If the day is already closed, you see a message that today is completed.

  6. Work time and break

    In Today Statistics you see how much break time you used and how much remains. Your company sets the limit in minutes. While on a break, the status On Break appears.

  7. Leave and day notes

    Open Leaves.

    • Tap Request Leave and choose a type: Annual leave, Sick leave, or Unpaid leave.
    • Enter start / end dates and optional notes.
    • The request may stay Pending until an administrator approves it, or it may be auto-approved if your company allows that.

    For leave that already exists (pending or approved):

    • use Leave change request for new dates,
    • or Leave cancellation request to cancel.

    Do not create a second leave on top of the same period. Past leave (already finished) cannot be changed or cancelled by you.

    Day notes (general or appointment) are not leave and do not go through leave approval. You and your employer can see them.

  8. Settings

    In Settings you can:

    • edit your profile: photo, full name, AFM, AMKA, email, mobile,
    • change your password (at least 8 characters, with letters and numbers),
    • turn on browser notifications,
    • install SBZ Staff on your home screen (Install app — needs https; on iPhone use Safari).

  9. ERGANI badge (if shown)

    If your company in Greece is connected to ERGANI, a badge may appear next to your attendance:

    • Green — sent correctly.
    • Red — failed. Tap the badge to retry. Sometimes a delay reason is required.

    If it stays red, talk to your administrator.

  10. Notifications

    • In the app — for example leave approved or rejected, check-in/check-out reminders.
    • Email — leave decisions and other notices to your account email.
    • Push — if you turn them on in Settings.
    • SMS — if your company uses SMS reminders.

  11. Common problems

    • Sign-in failed: Check company VAT number, employee VAT number, and password. Make sure the account is active.
    • Camera does not open at the station: Allow the camera in the browser and open the link with https.
    • “Already checked out” or similar: The day may already be closed, or you have an open break. End the break first or ask your administrator.
    • I want to check out but my break is open: End the break first, then check out.
    • Pending account: Wait for approval or contact your company.
    • QR is not ready: Save a correct AFM in Settings or ask your administrator.
    • App will not install: Open with https; Safari on iPhone, or Chrome / Edge on Android and computer.
    • Forgot password: Tap Forgot password (Employee).
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