If a document is not successfully transmitted to myDATA or the e-invoicing provider when it is entered in EMDI, you can try sending it again.
Open the document and click “Reprint”.
- If the print or document delivery options window appears immediately, the transmission was completed successfully.
- If an error message appears, the document was not transmitted. The message explains the reason for the failure, allowing you to make the necessary corrections.
If you need assistance with the error message, you can send us a screenshot at support@sbzsystems.com, so we can guide you through the steps required to resolve it.